It's a 6" brown or grey square-ish box, usually on wall facing the road or pavement. Hi, I've just recently moved to a new place and taken my broadband package with me, but cannot install my hub as I don't have an inside wall socket, just a wire hanging out of the wall. Pull out the white co-axial cable from your Virgin Media wall socket and replace it with the silver terminator cap. on 17-09-2022 22:50. All the cabling is the property of Virgin Media and must not be touched. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Some properties do not have a wall socket, only a cable. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. I’ve already cancelled my old BT service and now advised that earliest date for an engineer to come is 26th Jan. No Wall Socket for Internet and TV in QuickStart, set up and connections Wednesday; Need a new internet wall connection in QuickStart, set up and connections Saturday; Socket in QuickStart, set up and connections a week ago; Old house and new house different wall sockets in QuickStart, set up and connections a week agoCall the Pre-installation and delivery team on 0800 052 1734. 1 ACCEPTED SOLUTION. 2) remove the metal isolator box and use the coupler to connect to (as per above) and maybe replace the box lid and have a trailing wire coming out of the bottom of the box. Stream from Virgin Media. Sign in . The other is marked TV, & this is used for TV & Broadband. @goslow wrote: If your existing coax cable from the hub runs to the outside omnibox and the phone wire does the same then the VM tech may be able to follow the existing coax cable route from the hub for a new phone wire and make the link inside the omnibox outside. The closest I could find was this, which. on 24-01-2022 21:07. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsCan't find wall socket in QuickStart, set up and connections Saturday; Hub3 to Hub5 cable issue in Networking and WiFi Thursday; Solid Red Light & Intermittent Wifi in Networking and WiFi Tuesday; Replacement PSU for Super Hub 4 in Networking and WiFi Tuesday; No Virgin Media wall socket in my apartment in QuickStart, set up and. ThanksThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Page 1 Installation guide Uninstall Install your TV 10 mins 30 mins. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Can you fit the Cable con 3. The Virgin wall sockets just have one connector at the bottom. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. I was told when purchasing the broadband package that fi. Thank you for the tel no. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. In response to Jonny-M. Connect the Hub’s power cable with the blue tab. Teki, Mar 28, 2020. Networking and WiFi. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. Rich says: August 9, 2022 at 5:55 pm. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and. Inside is 3GB RAM and a Mediatek OctaCore, while on the rear is an. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. It should be free of charge. Re: No Virgin Media wall socket at installation - M100 Fibre Broadband. Broadband. It works fine and my router (which is the black box in Picture 2),. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. Stay safe online. There is no way I can insert the isolator cable into the socket (there just is an empty space when I push the red-banded end of the isolator cable into the bottom of the wall socket). . . Post some clear photos of the cable(s)/connector(s) inside which come from the brown box. We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. If it is a loose cable only, you will need one of these to connect the Quickstart cable. I got the option to self install, I got the package fine but when I have went to install I have realised that the 2 virgin media wall sockets have had all the wires inside them ripped out. Re: Moving virgin media wall socket. Stay safe online. To get the cable removed or reburied, I'll need to get. The engineer will bring everything needed to install your Virgin Media services on your chosen day. Step 3: Plug in your Virgin Media Hub on the go-live date. So, a 50 minute broadband, TV and phone. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Go to virginmedia. ” I did not get a silver terminator cap in my packaging to send back. Many thanks Krysia - 4353656 - 2. On the day of activation, connect your new router to the master phone socket. That is the correct fitting, it should push on unless its too loose inside the large housing. At least 30Mbps download speeds in every room or £100 one-off credit. It's probably virgin broadband to the house , you would need to call virgin , confirm that there is an existing line to the house, get a broadband contract , receive virgin router. Hey @Kaj_Barylka, thanks for reaching out to us and a warm welcome to the Virgin Media forums. Options. Some VM installations do not have an internal wall box, just a trailing lead. a week ago. My current package downloads 14Mbps maximum way short of the 23-53Mbps advertised. Damaged Wall socket. The proper and safe way is to call for technician visits to disconnect and reconnect. Kain, regarding your question: I am looking to: 1. The "two cables" sound very like a Sky dish install. Get virgin engineer to move the wall socket. . Does anyone know if I buy the virgin self install kit it it will work in my house or would I need to call and engineer round to sort it out. Can anyone please help me. Sometimes there is no wall box, just a trailing cable. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. Re: No Virgin Media wall socket internally. The second two black cables are from a satellite dish, used by. on 15-02-2022 10:03. They'll then install a fibre socket inside. No virgin media wall socket umerarifkhan11. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. How can I get a technician getting things sorted?Hi Louistkng Thanks for posting and welcome to the community. But I have no Virgin Media Wall socket in my house. The isolator has a terminator cap (marked below) fitted to the open end. I have only got one rectangular shaped white socket. How deep should Virgin Media cables be? 1 to 6 inches. The cable that comes from the wall is an F-type cable and what goes in the TV is a normal TV cable, so I bought an F Type to Coax TV Cable to connect those two. Options. 3 weeks ago. Hi, I switched through a comparison site but it didn’t mention that I’d need a Virgin wall socket pre installed! I’ve received my self install kit but obviously only have a phone socket. I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. Browse Virgin Media Virgin Media Community. Sometimes there is no wall box, just a trailing cable. All the equipment and cabling up to the main BT socket in your house is BT Openreach property. Mobile Your Account. Tudor. House on renovation at the moment and electric rewire is done. Hi Ash, I have solved the problem as VM sent a technician for the installation yesterday, so everything is fine now. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. If you're happy for us to get this booked. . This video will show you how to install a Virgin Media extension cable. Tudor. on 05-04-2023 09:20. If you really need to take them off, just use a screwdriver to unscrew the screws. No, the ethernet cable is for a wired device if you have one. Only now have I realised - 5272490. Location. I have only got one rectangular shaped white socket (Shown. however the previous tenant had BT. . First is that cable connected to the splitter inside the wall socket? If there's no cable going outside or downstairs you're screwed and will have to call virgin to connect you. cable from wall. Explain what needs to be done and book and engineer visit. Call the Pre-installation and delivery team on 0800 052 1734. I tried to connect the hub with an ethernet cable to the socket but the base light has been flashing green for over an hour now. You can also identify a split socket looking at the side. Hello, I moved house last week and I got sent a QuickStart pack but don't seem to have a wall socket. Tried looking but can't see a way to book an engineer for this? Thanks. There is no difference in wall sockets and cables, so you can freely connect any device to any socket. The virgin fellow who organised the move a few weeks ago assured me that the address already had virgin media installed, as of three months ago. Connect two short ethernet cables into the socket from the VM router (thinking to use a network switch to avoid using up 2 of the router ports which I need for other items in that room) Then take 2 measured lengths of external grade ethernet cable, crimp/attach them. I wanted. Let me know how you get on! Kind regards, Serena Post a photo of the "wrong" socket please. Call the Pre-installation and delivery team on 0800 052 1734. Alternatives to Super Hub 2. So, in the lounge connect a cable to the socket and the hub and 360 box to that cable via the splitter, and connect the box to the hub with an Ethernet cable. however if there is nothing inside your home then the previous owners may have removed the internal wall box themselves,. Forum Team In response to rohith15388. Due to covid-19 I wasnt able to view my new flat and check what wall connection it had, so I signed up with virgin however the wall socket at my flat is an open reach RJ11 socket. No virgin media socket in Networking and WiFi yesterday;Re: No virgin media wall socket in QuickStart, set up and connections Sunday; Wi-Fi extenders and networking in house in Networking and WiFi Saturday; Booster Plug blown in socket in Networking and WiFi Friday; Needing a wall socket fitting to suit my new hub 4 in QuickStart, set up and connections Friday; WiFi in Networking and WiFi FridayWe would like to show you a description here but the site won’t allow us. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. We can certainly work to get an engineer booked in to get this installed. Options. Account - Mobile. Posts. 29-12-2022 20:58 - edited 29-12-2022 21:00. What would be easier, cheaper and overall futureproof would be to install your own cat6/7 ethernet cable and plug it into the router and either run it internally or drill outside the. Or if the other end of the white cable is in a more useful. There should be a wall mounted box somewhere inside that has an F socket on it. Sign in . In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. )In this video, I am showing the sta. Don’t plug the power cable into a plug socket yet. Thank you for reaching out to us in our community and welcome both here and to Virgin Media, the area reference for the provided Post Code is 30, I was able to locate you on our system with the details we have for you and it looks like you may not have been installed yet, if this is the case you may not be able. A Virgin Media Hub or Super Hub – you’ll need one of these to connect your devices to the web – and each other – at the same time. Mobile Your Account. . There are 10 types of people: those. #12. --. Hi. . Do you need a Virgin Media Wall Socket? (Getting connec…If a quickstart kit was available for you, this means that there was once a Virgin Media, NTL or Telewest service at the property previously. Manage Your Account. If so you would need to contact the pre-installs team on 0800 052 1734 and book a tech install. ) Options. Vonage 2nd line. I got a quickstart pack on Wednesday and tried looking for the wall socket in the flat (first floor). From the photos I am assuming there is a Virgin Media service on your building but you are missing a VM cable or socket inside the property. Old Virgin Media box and poor signal. I need to book an engineer and can’t find how to do this online, there is also no option to do this over t. Wiring diagram for virgin mediaVirgin media tv v6 box isn't losing one of its best features yet Productivité comédie gonfler box internet fibre subvention impliquerVm cable to fibre upgrade experience?. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Inside the External Wall Box – FTTP RFoG Node. on 31-12-2021 10:47. You can also check for a loose cable as not all properties have a socket. I do not have a virgin media wall socket so I cannot set up my kit. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. With our services we do need to install our own sockets. I need to plug the isolator cable into the Virgin Media wall socket. FYI it was push-fit, not screw on, even though the receiving socket on the wall was threaded. Eric714. There are multiple different branded wall boxes inside our flat but none. Wall sockets and no connection. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. just moved in, can see the brown cable coming in from outside but there's no VM socket or Virgin. There’s even no BT wall socket. Customer since 1993. In any event, you may want to tidy up the cables anyway, in which case you should get a VM tech in to fit a proper wall box etc. No virgin media wall socket. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. on 12-01-2023 10:45. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. If you have more than one located on different floors, try to place one directly over the other. . Browse Virgin Media Virgin Media Community. I have a Virgin Media wall socket, it's the white box in Picture 1. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. 14,065. Get the Hub ready by connecting the wires. Entertain me; Broadband Deals. Virgin will not remove them. Back a step. These enter my house via an air brick/vent very close to. Feb 22, 2022. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. on 31-12-2021 10:47. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. Their newer “fibre” installs are Fibre to the outside of your house where there is a fibre to coax box powered from your house inside the large brown box and then Coax to inside. (I did this video to help/guide new engineer as I did not find any for my self when I started. Security matters. wrote: Hi Goslow, I am currently living in the apartment so there should be nothing outside by flat I think. 0. Just make sure you definately don't need it, or won't be needing it again. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi, I have ordered a self installation kit for broadband and landline. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. on 21-02-2023 19:59. 1 Mar 2016. Just joined Virgin awaiting for the delivery of the set up. , , Virgin Media. Networking and WiFi. Summary of Contents for Virgin Media Virgin TV V6. Installing and configuring your kitYou can contact the faults team to arrange this, c all 150 from a Virgin landline, or 0345 454 1111, option 2 (Faults) but best to call between 8am and 10am to avoid call queues, or late afternoon around tea time. #1. I was told I wouldn’t need it but if I found that I did I wouldn’t get charged. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOn the “Disconnecting your Virgin TV box” instructions, step 4 says the following; ”This step is really important. You'll have to cut the cable and seal the hole up. Thank you goslow, Kain_W. 1. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. My VM Router is is my office adjacent to hall. which will give you a general idea of VM fixtures and fittings. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. What would be easier, cheaper and overall futureproof would be to install your own cat6/7 ethernet cable and plug it into the router and either run it internally or drill outside the wall and up to your room and then back inside with an ethernet socket. (Finally Solved) November 10, 2023 by Jim Johnson Do you need a Virgin Media Wall Socket? A wall socket is all you need to connect to Virgin Media. No photo attached. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. Virgin Media; My Virgin Media; Shop; Help;. A master socket is the main socket for the phone line in your home, not an extension socket. I'll send you a PM now to book this in. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. " The hub is upstairs as previously said. 100. #1 I am having my lounge plastered in 2 weeks and wanted to know if its possible to have a socket with wall plate installed on the wall to hide the cable from my. I found this wire that looks like Cable con 3. No, any cables within the house can be touched as much as the householder wants to touch them. Tudor. Thanks for your post. Very Insightful Person. There must have been a previous installation or you would not have been offered a self install. We have a virgin media wall socket with an - 4353656 - 2. I don't work for Virgin Media. But the coaxial cable came with the kit is cable con 4. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Options. We need to remove the box inside aswell to decorate. Some photos would help us. Is it necessary to plug the cable to socket for having wifi, if so what can I. VM don't use fibre inside the property. Virgin Media; My Virgin Media; Shop; Help;. Switched On. Should’ve checked this before I ordered. Entertain me; Broadband Deals. Well I can't seem to find anything like that and the closest thing I can find is a Telewest broadband box at the front of the house. Just had the Hub 3 delivered for Quickstart. 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. QuickStart, set up and connections. We would like to show you a description here but the site won’t allow us. All the wall sockets I can see are for BT. No inside box (current house) just an outside box with single cable into the house and a splitter for the modem / Tivo box 3. However, I do not have any of the specified wall sockets available. Networking and WiFi. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Do a Google search on. If you live in a property that's recently been added to Virgin Media's network and have just booked your installation or thinking about having Virgin Media i. Search ISP News. Reply. That is the missing power supply. . They can arrange for an engineer to come to the property to complete the installation. I'm a Very Insightful Person, I'm here to share knowledge, I don't. virgin media internal wall box. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. I can’t find a wall socket anywhere that matches those indicated by virgin. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. If so you would need a maned install. In the UK, one is rarely seen in 20 years. (I did this video to help/guide new engineer as I did not find any for my self when I started. We do not have an internal VM box to plug the round ended cable into. Finally, they'll complete the setup to make sure it's all working. From the photos I am assuming there is a Virgin Media service on your building but you are missing a VM cable or socket inside the property. which allows you to have the cable tucked inside the wall more and hanging straight down when it emerges from the faceplate. Please help. I am happy to help with this. If you look into the back of your Hub, you'll see a port. . The phone base station is currently plugged into a Virgin wall socket downstairs beside the TV connection. I am just received my QuickStart kit for Hub 4 but can't find any Virgin Media wallsocket and only have an Ethernet port in my wall. To find it look around your home for a larger phone socket with a line in the middle and possibly a BT or Openreach logo. If it is a loose cable only, you will need one of these to connect the Quickstart cable. My Virgin Media App. 1. I have a Virgin Media wall socket, it's the white box in Picture 1. 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. 9 to th. It uses a technology called RF over Glass (RFoG) so they can use same hubs and tv boxes. Hi, I just received my hub. I've got 2 wall sockets that I think are likely. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks agoMobile Your Account. No Virgin Media Wall Socket on 13-04-2022 14:47. @thomashtchan10 wrote: Hi there, I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Sadly a lot of sockets get removed from properties, which VM have no knowledge of. All forum topics; Previous topic; Next topic; 14 REPLIES 14. Jack14102. Options. There will be a seperate connection inside the interior wall box. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. Re: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its freePerfectly safe to remove it. I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. The cables from the external box lead to a Bt open reach socket and a blank socket. The power supply must fit the correct way round. We would like to show you a description here but the site won’t allow us. to be phone lines. TV box - 15 mins. Virgin media wall socket in an unusable place. I'm sorry to hear about the missing wall socket. Hello, I've just recieved our VM hub5 and unable to. Re: No wall socket. VM BB TV Landline. 04kg, it will easily fit under – or even alongside – any TV. 1. The white cable has an isolator attached, the open end may be covered by a terminator cap, which needs removing (you need a. Page 8 Connecting 360 Mini box to the Hub Use the new HDMI cable provided Connect the new power supply to connect your 360 Mini box for your 360 Mini box. Virgin will not remove them. I've got this exact setup on mine and on my 1000Mbps package and get pretty much 100% speed. VM don't use fibre inside the property. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. Post some clear photos of the cable(s)/connector(s) inside which come from the brown box. @thomashtchan10 wrote: Hi there, I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. A Virgin Media wall socket typically has more connections and capabilities than a regular telephone socket. These are designed to push over the screw thread on the socket. Hi i am a new virgin media customer- got internet, tv and phone package (activated it yesterday as i recently moved houses) but have an issue previous house owner has a virgin media wall socket thing which the white wire connects to the broadband- which is upstairs- however my tv (using virgin 360 tv) is downstairs how am i supposed. The RFoG node is a Vector BOOSTRAL 610. Feb 22, 2022. If you're happy with this and for the charge we can make the arrangements for you 🙂. Browse Virgin Media Virgin Media Community. If you have been given a Quickstart pack, but. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. on 08-01-2023 20:46. and view the images for a range of different wall box options. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. no virgin media wall socket on 01-12-2022 10:05. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. If it is a loose cable only, you will need one of these to connect the Quickstart cable. Adduxi. can someone contact me about moving a TV point please. On the inside wall at that point would be the wall socket - or a bare cable - or it may be concealed, decorated. You should see a cable going through the wall and if you trace this inside, you should get the cable. you should start your own thread but as general help. Inside the spare room, the coax cable goes into the white VM internal wall box with just a TV actuator attachment attached (see pic), and the telephone cable goes into a regular telephone socket that has been mounted onto the window sill (see pic). No virgin media wall socket. • For the best connection, connect your phone directly into the main Virgin Media wall socket – and check you’re not using an extension cable. This video will show you how to install a Virgin Media extension cable. screw the master socket back to the wall. Just received my self install hub 3 kit and can't seem to find a wall socket to plug the cable into. I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. (knowledge is power) Sun 05-Jan-14 12:53:34. Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Re: cable not fitting wall. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. SpeedQuickStart, set up and connections. The box and cables may have been removed by the previous occupiers. Networking and WiFiSame thing happened, and on all the wall phone points. The photos show 2 different VM broadband sockets and 1 unbranded phone socket. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Wall Socket. There is no way I can insert the isolator cable into the socket (there just is an empty space when I push the red-banded end of the isolator cable into the bottom of the wall socket). Get the Hub ready by connecting the wires. Hi I’ve order virgin for the quick set up as it game me that option but I have been looking online and I don’t have the virgin socket I’m just wondering if I’ll need to pay to have that installed thanks I've just moved into a property and I'm trying to set up my Virgin Fibre broadband. Thank you for your post. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Call the Pre-installation and delivery team on 0800 052 1734. Chris. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023I think there’s something missing to the Virgin Media wall socket in my flat. The cables from the external box lead to a Bt open reach socket and a blank socket. It is surface clipped usually. I’m sorry to hear of the issues that you’re having with your installation. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. Plug the cordless base. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Back a step. Options. 5 metres, through an internal wall, under floorboards for 2 metres, then it goes through an attenuator and a tv/data splitter, and the two cables then run through chasing and to the back of the socket box which is a modular type using two of these(46007).